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Terms and Conditions

Last updated: August 12, 2024

Please read these terms and conditions carefully before using our services.

Interpretation and Definitions

Interpretation: Words with capitalized initial letters have specific meanings defined below. These definitions remain the same regardless of whether they appear singular or plural.

Definitions:

  • Company (also referred to as "we," "us," or "our"): Refers to DNS Growth Inc., a corporation incorporated in Ontario, Canada, operating under the trade name "Elite Sales Lab".

  • Elite Sales Lab: The trade name and brand under which DNS Growth Inc. provides its services and operates its community.

  • Client (also referred to as "you" or "your"): Refers to the individual or business entity engaging our services.

  • Services: Refers to the sales training services and tips provided by DNS Growth Inc. under the Elite Sales Lab brand.

  • Content: Refers to all materials provided by DNS Growth Inc. through Elite Sales Lab, including training materials, presentations, and other resources.

  • Website: Refers to the official website operated by DNS Growth Inc. under the Elite Sales Lab brand.

  • Terms and Conditions (also referred to as "Terms"): Refers to this agreement between you and DNS Growth Inc. (operating as Elite Sales Lab).

Acknowledgment

These Terms and Conditions constitute a legally binding agreement made between you and DNS Growth Inc., doing business as Elite Sales Lab. You agree that by engaging our services or accessing our website, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, you are prohibited from using our services or accessing our website, and you must discontinue use immediately.

Company Structure and Branding

DNS Growth Inc. is the legal entity behind Elite Sales Lab. While you may primarily interact with us under the Elite Sales Lab brand, all services, agreements, and legal matters are officially provided by and entered into with DNS Growth Inc. By agreeing to these Terms and Conditions, you acknowledge that you are entering into an agreement with DNS Growth Inc., regardless of whether you see references to Elite Sales Lab in our materials or communications.

Intellectual Property

All content provided by DNS Growth Inc. under the Elite Sales Lab brand, including training materials and resources, is the exclusive property of DNS Growth Inc. and is protected by copyright laws. You may not reproduce, distribute, or modify our content without our explicit permission.

Client Confidentiality

DNS Growth Inc. respects your privacy and will keep all information you provide confidential. We will not share your information with any third parties without your consent.

Content Ownership

Any content you create while using our services remains your property. However, you grant DNS Growth Inc. a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content solely for the purpose of providing and improving our services.

Limitation of Liability

DNS Growth Inc., operating as Elite Sales Lab, provides sales training and tips to help businesses improve their sales and business performance. However, we cannot guarantee specific results. Our services are provided "as is," and we do not make any warranties or guarantees regarding their effectiveness. We are not liable for any damages or losses resulting from the use of our services. In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Age Restrictions

By using this Service, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to their use of the Service.

Modification of Services

DNS Growth Inc. reserves the right to withdraw or amend our Service, and any service or material we provide via the Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Service is unavailable at any time or for any period.

Third-Party Links

Our Service may include links to third-party websites or services not owned or controlled by DNS Growth Inc. We do not control, and are not responsible for, the content, privacy policies, or practices of these third-party sites or services. You acknowledge and agree that DNS Growth Inc. shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available on or through these third-party websites or services.

Termination

DNS Growth Inc. reserves the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including, but not limited to, a breach of these Terms and Conditions. Upon termination, your right to use the services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

The laws of Ontario, Canada, govern these Terms and Conditions. Any disputes arising from these terms will be resolved according to the laws of Ontario.

Changes to These Terms and Conditions

DNS Growth Inc. reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website. By continuing to use our services after any changes, you agree to be bound by the updated terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact DNS Growth Inc. at [email protected].

Payment Terms

Details about pricing, payment methods, and refund policies will be provided separately for each service or product offered by DNS Growth Inc. under the Elite Sales Lab brand. Any applicable late payment fees will be clearly communicated before services are rendered.

Cancellation Policy

To cancel services, clients must provide written notice to DNS Growth Inc. Specific cancellation procedures and any associated fees will be outlined in individual service agreements.

Dispute Resolution

In the event of any concern or dispute arising from or relating to our Service, you agree to first attempt to resolve the matter informally by promptly contacting DNS Growth Inc. at [email protected]. We will make every reasonable effort to address your concerns and resolve any disputes amicably and in good faith.

Use of Services

Clients are expected to use DNS Growth Inc.'s services, provided under the Elite Sales Lab brand, for their intended purpose of sales training and business improvement. Any misuse or unauthorized redistribution of our services or content is strictly prohibited.

Data Protection and Privacy

DNS Growth Inc. is committed to protecting your personal data. Our collection, use, and protection of your data comply with applicable privacy laws. For full details, please refer to our separate Privacy Policy.

Indemnification

You agree to indemnify and hold DNS Growth Inc., its subsidiaries, affiliates, officers, agents, employees, and partners harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our services, your violation of these Terms, or your violation of any rights of another.

Force Majeure

Neither DNS Growth Inc. nor the client shall be liable for failure to perform any obligation under this agreement if such failure is caused by events beyond their reasonable control, such as natural disasters, war, or significant changes in law or regulations.

Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole.

Assignment

Clients may not assign or transfer their rights or obligations under these Terms without the prior written consent of DNS Growth Inc. DNS Growth Inc. may assign its rights and obligations under these Terms without restriction.

Notices

Any notices to DNS Growth Inc. should be sent to [email protected]. Notices to clients will be sent to the email address provided during registration or subsequent updates.

Feedback and Testimonials

By providing feedback or testimonials to DNS Growth Inc. about Elite Sales Lab services, you grant DNS Growth Inc. the right to use such feedback for marketing purposes without compensation. You assign to us all ownership rights, including copyrights and intellectual property rights, to any suggestions, ideas, or other feedback you provide regarding our services. If such assignment is not effective, you grant DNS Growth Inc. a perpetual, irrevocable, worldwide, royalty-free license to use, modify, reproduce, distribute, and sublicense the Feedback for any purpose, commercial or otherwise, without restriction or compensation to you.

Service Modifications

DNS Growth Inc. reserves the right to modify, suspend, or discontinue any part of its services at any time without notice or liability.

Entire Agreement

These Terms constitute the entire agreement between DNS Growth Inc. and the client regarding the use of our services, superseding any prior agreements between you and DNS Growth Inc. (including, but not limited to, any prior versions of the Terms and Conditions).